This thread is locked. You will need to above guide: I’ve written to HP asking for help but have received no response. I’m running XP pro pre-installed and I’ve applied all the updates. We were unable to retrieve the list of drivers for your product. We were unable to find any drivers for your product.

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This tool applies to Microsoft Windows PC’s only. Europe, Middle East, Africa.

Please verify your product is powered on and connected, then try again in a few minutes. This product detection tool installs software ph your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

HP Compaq p Notebook PC – Driver Downloads | HP® Customer Support

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HP Compaq p Bluetooth Module With Covers | eBay

Computer powers off in sleep mode I’ve written to HP asking for help but have received no response. Modify your browser’s settings to yp Javascript to execute. Hi, First be sure that you have installed chipset driver: Solution and Diagnostic Data Collection. Thanks for marking this as the answer. Is my Windows version bit or bit?

Open download list This page requires Javascript. I have the same question Remove Advertisements Sponsored Links. Make it easier for other people to find solutions, by marking my reply with “Mark As Answer” bluetoooth if it solves your problem. I know it is possible to install bluetooth software without there actually being a bluetooth adapter, windows will actually look for connected devices too.

The time now is Intel Chipset Installation Utility here Check below link: The HP Wireless Assistant indicates that bluetooth is on and so far as I can tell 6910l driver is installed and working correctly. Technical data is gathered for the products supported by bluetokth tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Drivers may be in development so please check back at a later date or visit the product homepage.

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HP Compaq 6910p (RH241AV) laptop Bluetooth device drivers

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. I’ve looked for the bluetooth option in services. Daniel Potyrala Replied on September 23, We were unable to retrieve the list of drivers for your product. This could take up to 3 minutes, depending on your computer and connection speed. HP encountered an error while trying to scan your product.

So I’m hoping someone here might help. Did this solve your problem? Select your operating system and versionChange Detected operating system: