Tell us about your experience with our site. GarnettCraig Created on September 19, You can follow the question or vote as helpful, but you cannot reply to this thread. GarnettCraig Replied on September 27, Once I log in using my password my fingerprint sensor works fine. Thanks for your feedback, it helps us improve the site.

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I finally found the right version of the drivers that worked seamlessly with Windows CH Lin Replied on August 31, How satisfied are you with this response?

Thanks for marking this as the answer. Did aes28810 solve your problem?

Windows 10 Finger Print Sign-in Problems

This site in other languages x. You can follow the question or vote as helpful, but you cannot reply to this thread. How satisfied are you with this reply? Sorry this didn’t help.

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Biometric – AuthenTec – AuthenTec Inc. AES2810 Drivers Download

Thanks for your feedback, it helps us improve the site. I unc an Authentec AES fingerprint reader with truesuite, and their support says the trouble is with windows biometrics.

In fact I made sure I deleted all other Authentec software. The password and PIN sign in options are available, but finger prints aess2810 not available on the Hello Windows screen.

The finger print scanner is working and Windows 10 appears to be allowing me to register finger prints. This site in other languages x. It appears Windows 10 isn’t saving my finger prints. Here’s the authentce page I found.

And Windows Sign-in Options will allow me to scan finger prints, but it never shows on the “Hello Windows” screen as a sign in option. Sorry this didn’t help. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Please read my full description and understand where the problem is before responding. It just won’t let me log in to windows.

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I can get the reader to work. It worked fine about 4 month ago so I was wondering if one of Microsoft’s updates is causing this to happen.

Santosh Y Replied on April 10, You can follow the question or vote as helpful, but you cannot reply to this thread.

This thread is locked. I have the same question 0. This was working on my PC until it crashed this week and I had to do a full re-install. Jnc extra fingerprint software needed.

In reply to Santosh Y’s post on April 10, Again for the 3rd time.